Help center

How to change my e-mail

We know it is sometimes necessary to update the registered e-mail, whether because of a change of provider, security or simple organization.

At Privacy, keeping your account secure is a priority.

For that reason, to protect your data, the e-mail change can only be made with the help of our support team.

What you need to do

  • Click the support balloon in the bottom right corner of your screen (with the message "How can we help?");
  • Ask one of our agents to change the e-mail;
  • Be ready to confirm some important details. This step is essential to make sure the request comes from the account's real owner.

Security tip: keep your e-mail up to date and protected with two-step verification whenever possible.

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