We will help you sort it out. Check the points below:
1. Complete registration
- Make sure all your data is filled in correctly in your profile;
- Missing important information can prevent the payment from being approved.
2. Transaction error?
- If the data is correct but the payment still fails or the status does not change, it is time to contact our team.
3. Talk to us
- Click the support balloon in the bottom right corner of your screen (it says "How can we help?");
- Our team will review your case and guide you to the best possible solution.
