It reflects all the effort put into creating content and interacting with your users. In this article you learn where to find balance information and how those amounts are presented inside the platform.
Where to find information about your balance
Balance data is currently available in different places on the platform: Main Menu, My Privacy area and My Bank area.
Although the balance appears in more than one place, My Bank is where you find the most complete information, as well as the options to move funds to the bank account registered on the platform.
How the balance is presented on the platform
- Released balance: the amount available for withdrawal. In this field you also find the button to start the transfer to your bank account.
- Revenue today: shows how much you have earned so far today, helping you track the overall movement of sales.
- Total: shows the sum of the released balance and the balance to be released. The balance to be released corresponds to sales made with payment methods that have longer release times, such as credit card and wallet credits.
Detailed information in My Bank
- Domestic balance: sales made by buyers in the same country where your account was created.
- International balance: sales made by buyers outside the country where your account was created.
- For both, you can see the amount available for withdrawal and the amount still to be released, according to the time frame of each payment method.
Frequently asked questions
Where do I see the released balance? You find it on the main page and in My Privacy. The released balance is the amount available for withdrawal.
What does "Total" mean? It is the sum of the released balance and the balance to be released, which includes sales with longer release times, such as credit card and wallet.
What do I find in My Bank? You see the domestic and international balance, track the amounts available and to be released, and access withdrawal and bank management features.
In My Bank you can also open the withdrawal statement, with a detailed summary of each transaction, including dates, amounts, the Pix key used and the status of the operation.
