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Release time for the balance of international sales

Made an international sale and waiting for the amount to arrive?

Here is how this process works.

  • To withdraw amounts from international sales, you need to wait 15 calendar days after the sale is confirmed.
  • This period is essential to guarantee the security of the transactions and the correct processing of amounts coming from abroad, since it involves international clearing, anti-fraud checks and currency conversion.
  • Only after that period does the amount become available for withdrawal in your account.

How to track my international sales

Option 1: Statement

  • Open My Privacy > Statement
  • Apply the "International" filter
  • Check the sale date and count the 15 calendar days to know when the amount will be released for withdrawal.

Option 2: Summary

  • Open My Privacy > Summary > International Sales
  • See the total balance accumulated from your international sales.

If you still have questions about deadlines, withdrawals or specific rules, click the support balloon in the bottom right corner of your screen.

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